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If you already have a Video Consult booked

At least 15 minutes before your appointment time:

1. Prepare your device and ensure it is charged. You can use your tablet, smartphone or home computer (if it has a camera).

2. Set it up so your doctor can see you from the waist up.

At least 5 minutes before your appointment time:

3. Click the name of the doctor you are seeing below

4. Enter your name

5. Click Check-In

6. Remain in the Doctor's virtual “waiting room” until the Doctor arrives on your screen.

Our Doctors prefer video consultations where possible so they can see their patient and you can see them.

If you would like to change your existing Phone Appointment to a Video Consult


Please email us to tell us in advance at We will let your GP know and ensure you get the most from your appointment time.

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