We appreciate your understanding if we take a little longer to answer your call due to Covid-19.
Your family clinic in the city
We are not taking new enrolments at this time

Phone, Video or In-Person

In Covid-19 “Orange” setting, we are still doing many appointments over the phone or via video from the comfort of your home. Your doctor will advise you if an in-person or video consultation is needed.

If you have booked a Phone Consultation, your doctor will call you at or near the appointment time.
If your doctor has requested a Video Consultation, you can prepare here.
If your doctor has requested an In-Person Consultation, please come into the clinic as usual, and wear a mask. You will be asked some screening questions before you enter the building. You may wait outside or in your car, if you prefer.  

​

We still need to ask you Covid-19 Screening questions when you call - thank you for your patience and understanding. 

​

Appointment Times

Standard appointment times are 15 minutes. If you require a longer appointment please call or email in advance.

​

How to Book

For non-urgent appointments, you can book online through Manage My Health. If you have not registered yet, please call us after 2pm Mon-Fri to set up your account. 

​

For all other appointments, please Phone 07 839 5004 during business hours.
 

Our Business Hours

Monday to Friday 9am – 5pm. We are closed on weekends and public holidays.
 

After Hours Care

Same-day Virtual After-hours Appointments
Our enrolled patients can access online after-hours appointments with GPs through our partnership with Practice Plus. This service is available from 5pm-10pm Weekdays and from 8am-8pm on Weekends and Public Holidays.  

Book a Practise Plus appointment here

 

Urgent Medical Attention
If you require urgent medical attention at other times, you may contact:​
 

Victoria Clinic
(open for urgent care until 8pm 7 days per week) cnr Anglesea & Thackeray Sts Phone: 07 834 0333

​
Anglesea Clinic
(24hrs) Thackeray St​ Phone: 07 858 0800

Healthline
(24hr advice) Phone: 0800 611 116

Healthline Covid-19 Advice
(24hr advice) Phone: 0800 358 5453

In the case of an emergency dial 111

​