Update to ALERT LEVEL 1
Regardless of the length of time it has been since the last community transmission of COVID-19 in New Zealand we still need to keep implementing good Infection Prevention & Control practices.
At Little London we will do that by:
- Asking every patient about their symptoms before they enter the practice
- Asking every patient if they have recently returned to NZ, been in contact with a recent traveller to NZ or had contact with a confirmed or probable case of COVID-19.
We might need to do that several times so please be patient with us through this time.
All patients who have a runny nose, cough, sore throat, fever or temporary loss of smell will be required to wear a mask while in the building. If you have a mask, please bring it with you to use.
In Alert level one we will continue to treat a portion of our patients by Telehealth. That means by use of Manage My Health, Video or Telephone consultations.
- If you become severely ill, especially with shortness of breath or fever, please go directly to the emergency department of your nearest hospital or call 111 if you need to.
- If you develop a sore throat or runny nose you should be tested for COVID-19. If you are well and don’t need medical treatment, you can go to Anglesea Clinic for testing – please phone for an appointment first (07 858 0800). The test will be free.
When you phone Little London:
1. Please be ready to tell the receptionist – your full name and the primary reason for calling, eg a prescription, an appointment; and whether that appointment is urgent or not urgent.
2. If you need an appointment, please advise the receptionist if you have any of these symptoms
o Cough or sneezing
o Sore throat
o Runny nose
o Shortness of breath
o Fever of at least 38⁰
o Loss of sense of smell
3. Talk with our receptionist if you would like to register for our online patient portal, Manage My Health so you can get what you need without having to wait on the phone.
Please do not come inside the practice until a few minutes before your scheduled appointment.
When inside the building, please use the hand sanitiser and maintain a distance of one metre between yourself and other patients and staff.
You are welcome to bring a support person but please limit that to one person only so we can maintain that one-metre distance.
For more information and regular updates on the situation in New Zealand, please refer to the Ministry of Health website: -https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus